Refunds and cancellation

Open the Premium page, choose Manage subscription and cancel there. Nothing is charged after you cancel. You keep Premium until the end of the period you already paid for, then your account returns to the free version. Your saved sites, gear and targets stay on your device; you just cannot add past the free limits.

• Yearly plan: ask within 14 days of the first payment or a renewal and you get a full refund.
• Monthly plan: ask within 7 days of a charge if you did not use Premium or were charged by mistake, and you get that charge back. Otherwise we do not refund part-months.
• Mistakes: a double charge, or a charge after you cancelled, is always refunded.

Refunds go back to the card you paid with, normally within 5 to 10 business days of approval. Your bank may take longer to show it.

Write to the contact address for Dark Window with the email you paid with, or your licence key. We aim to reply within two business days.

Premium given through a free access code has no payment, so there is nothing to refund or cancel.